Refining a Client’s Diagnostic Super Powers

For a Boutique European Management Consultancy

Client Challenge: How can we increase the value we glean from initial outside-in analysis as part of client engagements?

Discover

• Understand the Client’s Context: Clarify the client’s goals, challenges, and industry landscape through stakeholder interviews and research.

• Identify Relevant External Data: Gather key external data from market research, competitor analysis, and customer feedback.

• Synthesise Insights: Combine internal and external data to create a comprehensive view of the client's environment.

Decipher

• Analyse the Data: Identify patterns, trends, and gaps in the external environment that impact the client’s business.

• Generate Actionable Insights: Translate raw data into clear, relevant insights that address the client’s key challenges.

• Validate Insights: Cross-check findings with the client’s internal data and refine based on feedback to ensure accuracy.

Decide

• Collaborate on Strategy: Work with the client to co-create strategies based on the insights uncovered.

• Prioritise Strategic Actions: Help the client decide which opportunities to pursue, aligning them with their goals and market realities.

• Develop Action Plans: Break down strategic decisions into clear, actionable steps with assigned responsibilities and timelines.

Deliver

• Implement Strategies: Support the client in executing the developed action plans and monitor progress.

• Track Performance: Use KPIs and real-time external data to measure the impact of the strategies and adjust as needed.

• Enable Continuous Improvement: Provide tools and systems for the client to keep monitoring and adjusting their strategies based on external insights over time.